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MRCA Academy

The MRCA Academy offers a diverse range of retail training programs tailored to meet the professionals, particularly members’ employees. Participants can choose from a series of high-quality training programs designed to deliver a superior learning experience based on the Academy’s extensive track record of speaker achievements and successes.

To enhance members’ business management skills, the MRCA Academy collaborates with various professional training bodies specializing in different areas. All training programs are endorsed and recognised by HRD Corp, making them HRD Corp claimable. This will help members expand their businesses, remain competitive, and stay ahead in the industry.


To be a regional learning & development provider for a sustainable retail chain sector.


MRCA Academy aspires to provide capacity building, quality L&D offerings and competent trainers to spur the growth, sustainability, productivity and profitability of members as well as enhance human capital professionalism, integrity, efficiency and effectiveness.


Our Mission is guided by these 8 core values:

  1. Respect
  2. Nurturing
  3. Continuous Improvement
  4. Innovation
  5. Lifelong Learning
  1. To be the Centre of Excellence in Retail Transformation
  2. To increase members’ business performance via learning & development (L&D) by providing professional certification programmes and short courses that fit the retailers and their employees’ need to upskill them.
Training & Activities


  • Full Day Training
  • Half-Day Training
  • Field Study of Experts
  • Virtual Training Session


  • Business Strategy
  • Customer Service
  • Digital Marketing
  • Effective Communication
  • Franchise Training
  • Human Resources & Employment
  • Inventory Management
  • Office Management & Operation
  • Offline & Online Retail
  • Social Media Marketing
  • Soft Skills Development
  • Store Management
  • Time Management
  • Visual Merchandising & etc.

Upcoming Activity

More Activities / Events is coming soon!


Past Activity

MRCA Academy: Microsoft Excel: Foundation


MRCA Academy: Metaverse for Retail


MRCA Academy: Ramanda with TikTok