Malaysia Retail Chain Association

The MRCA Academy offers a diverse range of retail training programs tailored to meet the professionals, particularly members’ employees. Participants can choose from a series of high-quality training programs designed to deliver a superior learning experience based on the Academy’s extensive track record of speaker achievements and successes.

To enhance members’ business management skills, the MRCA Academy collaborates with various professional training bodies specializing in different areas. All training programs are endorsed and recognised by HRD Corp, making them HRD Corp claimable. This will help members expand their businesses, remain competitive, and stay ahead in the industry.

Vision

To be a regional learning & development provider for a sustainable retail chain sector.

Mission

MRCA Academy aspires to provide capacity building, quality L&D offerings and competent trainers to spur the growth, sustainability, productivity and profitability of members as well as enhance human capital professionalism, integrity, efficiency and effectiveness.

Values

Our Mission is guided by these 8 core values:

Respect
Nurturing
Continuous Improvement
Innovation
Lifelong Learning

Aims

To be the Centre of Excellence in Retail Transformation
To increase members’ business performance via learning & development (L&D) by providing professional certification programmes and short courses that fit the retailers and their employees’ need to upskill them.